Customer Service

Phone Support:

MON-FRI 9am to 5pm EST
(252) 230-4597
ATTENTION: Please read FAQ's below before calling or using the contact form.

Frequently Asked Questions:

When will my order ship?
Most orders are shipped out within 1-2 business days via FedEx, UPS, or USPS, unless otherwise noted on the product page beside availability or listed in the notes.  Transit time depends on where your order is shipped from, but most orders are delivered within 1-4 business days from the time it's shipped.  We have products shipped from several locations to help speed up transit times.  If an item is on backorder you will be contacted via email or phone. Once your order is shipped you will receive tracking information via email.

Can you send me a tracking number?
Tracking information is emailed once your order has been shipped.

I do not see a snorkel kit for my machine listed on your website, do you have one available?
We are always adding new snorkel kits, please use form below if you don't see one listed for your machine.

What is your return policy?
Please visit the following link: Terms & Policies

***We only ship items to the lower US 48 States***

 
Please use the contact form below if you do not see an answer to your question above and we'll get back with you as soon as possible.